To request cancellation or a refund, contact support with your order number, payment reference and reason. Printed orders may be cancelled before dispatch; after dispatch, contact support about return eligibility and instructions before sending an item back. Report damaged, incorrect or missing printed items within 7 days of delivery and include photographs where possible. Keep the item and packaging until support provides return instructions. We bear return shipping costs for verified defective or incorrect items. Digital access starts after payment verification; change-of-mind cancellation after activation may not be available. Duplicate charges, non-delivery and unresolved access failures will be reviewed for correction, replacement or refund as appropriate. Course cancellation may be requested before course access or delivery begins. After access begins, refunds are considered for duplicate payments, non-delivery or unresolved technical failures, subject to applicable consumer rights. We aim to review cancellation and refund requests within 3 business days. Once approved, refunds are initiated within 2 business days to the original payment method and are generally credited within 5-7 business days after initiation. Bank and payment-provider delays may extend this period; contact support if your refund has not arrived. No cancellation fee applies to an approved cancellation before dispatch. Full refunds revoke the related digital access where no other valid purchase remains. This policy does not limit rights available under applicable law.
Contact and business information
LegalMindMap
Email: legalmindmap01@gmail.com